"From the development of a concept through delivery, LeadVantage demonstrated an uncanny ability to put things into action and deliver what we needed them to deliver, when we needed it. Focused on results and not just a big report at the end of a project that would sit on a shelf, they remained objective and challenged us to think short and long term. Their experience and focus on the details helped us build a lasting organizational construct in order to more effectively compete in the market place and provide a more rewarding professional environment for our employees. "
- Doug Hart, former executive from a leading financial services institution and current Managing Director and Co-Founder of Cortland Capital Market Services
Business Improvement
Whether you’re an industry leader or a niche player, identifying opportunities to improve the way you do business is critical in order to satisfy your clients, shareholders, and employees.
LeadVantage Consulting has a full suite of planning and implementation services, proven methodologies, and teams of highly qualified consultants who have worked across multiple industries and functional areas. We collaborate with you to quickly, yet methodically, assess your current business operations and identify opportunities that will help improve your overall organizational efficiency and profitability.
We focus on three key areas to improve operations:
Process
- Ensuring that you have consistent, repeatable processes and procedures to make it easy for employees to be productive in their daily routines
- Developing best practice-based workflows and policies to meet the business goals (e.g., drive efficiency, improve service, reduce risk)
- Establishing performance metrics to reinforce the processes and help you manage your business effectively
People
- Ensuring you have the right people with the right skill sets in the right roles who are focused on the right responsibilities
- Building positions and organization structures that support the process design
- Integrating the performance management, compensation, and reward structures to achieve desired results
Technology
- Ensuring you have the right technology in place – whether existing or new – to support your operation now and into the future
- Supporting technology initiatives by providing requirements based on best practice process design
Our Services
LeadVantage Consulting’s services fall into two primary service types: Business Improvement Planning and Implementation Services. In Business Improvement Planning, we analyze a client’s existing operations and develop quantifiable recommendations for improvement across process, people, and technology. That is the easy part.
Our Implementation Services then take those recommendations and make them into a reality. This is the fun (and hard) part and wher
e the rubber meets the road. LeadVantage consultants thrive on identifying improvement opportunities and implementing change in organizations. The messier, the better. Using a solid project management approach as our foundation, we lead clients down an implementation path that not only yields results, but also allows our clients to enjoy the process along the way.
Below we have provided descriptions of LeadVantage Consulting's Business Improvement Planning and Implementation Services:
Service Type |
Service |
Brief Description |
| Planning | Business Improvement Planning | Through analysis of your current environment, LeadVantage Consulting will develop robust process, people, and technology recommendations, along with a solid business case, to support and justify the proposed changes. |
| Implementation | Process Improvement | LeadVantage Consulting will collaborate with you to design and implement efficient, streamlined, and best- in-class processes, with supporting process documentation, to help you transition to a more efficient organization that meets its short- and long-term goals. |
| Implementation | Organization Design | LeadVantage Consulting will help you apply organization design that best supports your processes, in both the short and long term, ensure you have the right people with the right skill sets in the right jobs, enabling you to measure and reward performance. |
| Implementation | Training | To support the transition to a new way of doing business, whether through process, technology, or a new organization design, LeadVantage Consulting will design best practice-based training strategies, develop comprehensive training materials, and facilitate training using proven training facilitation techniques. |
| Implementation | Vendor Management | LeadVantage Consulting will work with you to develop a vendor selection and management infrastructure, from requirements definition through vendor analysis, selection, and day-to-day vendor management. We will also ensure you are selecting the right partner for your organization and that the vendor is managed appropriately so you realize the expected benefits. We work with clients to manage technology vendors, as well as vendors for business process outsourcing. |
| Planning and Implementation | Project Management | To support both planning and implementation activities, LeadVantage Consulting uses its proven project management methdology to ensure results are achieved. |
The Benefits
Why do anything in life if you can’t reap tangible rewards? An investment in improving operations has netted our clients the following benefits:- Reduced costs
- Enhanced revenue
- Improved customer satisfaction
- Reduced risk
- Protection of the return on corporate investments
- Retained employees
Let's Discuss How LeadVantage Consulting Can Improve Your Business